Opened 4 years ago

Last modified 8 months ago

#1698 assigned enhancement

The ET tickets should be tidied up

Reported by: Ian Hinder Owned by: Steven R. Brandt
Priority: major Milestone:
Component: Server Infrastructure Version: development version
Keywords: postrelease Cc:


Many of the ET tickets have not seen much attention recently or at all. We should have a session where we run though all the tickets and make sure that their priorities/state etc are correct. Once we have done this, we should come up with a strategy for keeping the tickets under control. In the process, we should decide what is meant by the different ticket priorities, and whether we need to add additional priorities or states to allow us to more effectively manage the tickets.

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Change History (6)

comment:1 Changed 4 years ago by Ian Hinder

Keywords: postrelease added

comment:2 Changed 4 years ago by anonymous

Ian has created a wiki page for this that will be a starting point for discussion:

comment:3 Changed 4 years ago by Frank Löffler

Owner: set to Frank Löffler
Status: newaccepted

comment:4 Changed 8 months ago by Frank Löffler

Owner: changed from Frank Löffler to Steven R. Brandt
Status: acceptedassigned

comment:5 Changed 8 months ago by Steven R. Brandt

My opinion is that we should do this for a short time at the end of the Monday meetings.

comment:6 Changed 8 months ago by Ian Hinder

I found it was quite easy to work through and triage the tickets alone; I think doing it as a group will be very inefficient. I think that with the tickets in their current state, it makes more sense to have them triaged by one person at a time, and then those that might need input/discussion from a larger group can be discussed at the end of the ET call.

I think the most important thing to start with is that the tickets have the right metadata, especially priority. We don't need to actually close the ticket. Once that has been done, then we can decide which tickets to work on.

One idea might be to ask for one volunteer each week to spend one hour triaging tickets. I found that I was able to get through a large number of tickets in an hour. This might consist of:

  1. Triage all tickets touched in the last week;
  2. Work backwards in ticket number triaging tickets. Tell the person the following week which ticket number you got to, so they can start from there.

I think Roland has been working through them recently; at least there are often floods of "pings" from him. Roland, what do you think?

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